The best way to retain customers is through proactive relationship
management and outstanding customer service. An integrated approach
to customer contact is essential.
This is where a customer interaction centre comes into play. It
integrates people, processes, technology,
customer data, and soft skills expertise to give customers the benefit
of a single point of contact.
operates a 52-seats full pledged customer interaction centre with
the capacity to expand and ramp up quickly to meet your requirements.
Investing half a million dollars in the state of the art call centre
technology and CRM, we support you to build and optimize your customer
relations in a multi-channel environment.
- Sales and Lead Generation
- Seminar Or Events Registration
- Direct Sales Acquisition
- Data Profiling and Data Verification
- Mystery Shopping
- Hotline Support
- Technical Support
- Customer Care
- After Hours Support
- Response Management
Contact Centre Services
- Set-up and Audit of In-House Contact Centre
- Interactive Voice Response (IVR) Set-up and Audit